Due to limited appointment slots available at each release, the queue number is assigned through a lottery process and does not necessarily guarantee or secure an appointment time.

Launch the site 10 minutes before release time to join the booking queue line.

Have your credit card ready.

It's highly recommended to select your local time zone during booking in lieu of selecting a random time zone. That way you can be sure to coordinate your local time zone with Hawaii Time since Lan Vo is based in Hawaii.

Have a headshot photo ready for upload (this is OPTIONAL).

Create an account immediately after you have successfully booked an appointment, that way, you check-out faster on your next booking (this is OPTIONAL).

If you cancel within 48 business hours of your appointment time, a $100 late cancellation fee will be applied. This applies to Regular and Immediate or Express appointments. You may cancel appointments by phone, text, email, or online.

Full refund is allowed when your cancellation request adheres to the cancellation policy.

All sales are final. No refunds are issued once your session commences.

Disclaimer: All appointments are for entertainment purposes only, not to be considered medical, financial or legal counseling.

Video sessions are only on Zoom. No other video conference apps are used.

If you are not familiar with Zoom, not to worry! Contact our office after booking an appointment and we will Zoom-practice with you. We suggest you to test out Zoom at least 48 business hours prior to your appointment time.

Tip: If you have not Zoom before with Lan Vo, we highly recommend to Zoom-practice with our office at least 48 business hour prior to your appointment time.

Zoom test your audio and video. Sometimes a glitch can happen and you want to be in terrific shape for your session!

It's possible your privacy and security settings on your computer is not the same as your smartphone or tablet, etc.

Tip: Zoom-practice if you got a new smart device or computer. Check your privacy and security settings for Zoom app to allow for audio and video.

Be sure the device you're using has stable wifi connection. Test out your device ahead of time even though you may have used Zoom before. Contact our office to Zoom-practice with you.

Appointment types available:

Hoku and Hoku Plus sessions are avaialble to book online (approximately 20-minute). Hoku Plus sessions are more flexible and available for rebooking, whereas Hoku session does not have this option. Certain restrictions apply for rebooking Hoku Plus, please contact our office for details.

Wikiwiki sessions (approximately 20-minute) are only available on the weekends. You may book online or call our office.

Aloha sessions, also known as an immediate or Special Express session (approximately 20-minute) is available to book by calling our office. Contact our office for availability and pricing. You can complete "Special Appointment" form online and include your immediate session dates.

Aloha starts at $350 for approximately 20-minutes.

Lan Vo has over 30 years of experience!

Yes, Lan speaks English. Although English may not be Lan's native tongue, she does speak English with an accent. If you cannot understand her accent during the session, please stop Lan and ask her to repeat.

No audio or video recording of any kind. Any audio or video recording of the session is strictly prohibited as it interferes with Lan's energy level. Any interruptions may compromise your spiritual experience. You may take notes with paper and pen.

We do not have a waitlist, cancelled appointments are populated back online.

No in-person sessions allowed. All session are virtual Zoom appointments only.

No walk-ins allowed. All session are virtual Zoom appointments only.

At this time, we have Japanese, Cantonese, and Mandarin interpreters.

Note: For interpreter services, there is an additional fee which is paid directly to the interpreter. Contact our office and we can provide more information.

For an optimal expereince, be sure to read the guidelines provided in your confirmation email to prepare for your session.

Office staff is unable to ask Lan on your behalf.

If you no longer need your appointment, please cancel as soon as possible to avoid cancellaton fee. Appointments are non-transferable. This also allows others to make a reservation. You may cancel by phone, text, email, or on the website.

Your session may result in a prayer and would be helpful to have a clear headshot of yourself (no shades, no hat). You may email it to the office or upload the photo of yourself to your account.

It is possible the office cancelled your appointment. Call the office and we will sort it out.

If your contact number or email was not "accepted" for any reason on the booking page, be sure to have that information under the "Message to Lan Vo" as an alternative place.

Or you may simply email our office with that info: contact@lanvo.org

Firstly, check your spam inbox. Secondly, if you did not complete your booking, that could be a reason. Lastly, it's possible you did not enter the correct email or contact number. Email or call our office to confirm your booking.

Yes, be sure to enter the correct number. No landline if you want to receive text reminders. For international numbers, be sure to include your country code.

Reservations made online (Regular or Hoku) require a credit card to reserve your appointment. You do not get charged at the time of your booking. You may see the credit charge 48 business hour prior to the start of your session.

Yes, you may. Notify the office by email or phone at least 48 hour prior to your appointment time.

Pre-payment is required for booking Immediate or Express sessions.

If you'd like to gift a session, be sure to provide the correct contact info and indicate that in the message field. Our office will be in contact once booking is complete.

If you want to gift an immediate session, just give our office a ring.

Refer to your confirmation email for session guidelines.

All blessing service has been suspended.